{"id":24,"date":"2024-01-28T22:34:38","date_gmt":"2024-01-28T22:34:38","guid":{"rendered":"https:\/\/imagecraft.com\/?page_id=24"},"modified":"2024-01-29T16:15:01","modified_gmt":"2024-01-29T16:15:01","slug":"a-note-to-our-customers","status":"publish","type":"page","link":"https:\/\/imagecraft.com\/?page_id=24","title":{"rendered":"A Note to Our Customers"},"content":{"rendered":"\n

Since launching our business in 1994<\/strong>, ImageCraft has provided tens of thousands of developers, students, and hobbyists with excellent embedded tools. Innovating and improving these tools has generally been a dedicated labor of love, and it has been our mission to provide our reasonable-priced products to the community.<\/p>\n\n\n\n

Unfortunately, given the changing market environment, it is no longer viable at this time for us to continue to actively develop and support the ICC\/JumpStart series of products. While we believe that our AVR and Cortex tools are significantly better than other products in terms of price\/performance ratio, features, pricing, and technical support, we are finding it necessary for us to move on.<\/p>\n\n\n\n

You may continue to purchase new licenses from our online shops. The prices for the licenses will not change. Our demos are fully functional for 30\/45 days, so please do try them out before purchasing. There will be no refunds once purchased. As we will of necessity be working elsewhere to make a living, please do not expect anything other than a minimal level of support or enhancements. There is currently no plan to open source our source code.<\/p>\n\n\n\n

We will still honor licensing requests, although the response time will take a bit longer than it has previously. Please send licensing requests to license@imagecraft.com<\/a>. We will need your serial number to generate replacement license keys.<\/p>\n\n\n\n

The email addresses, including my personal one at richard@imagecraft.com<\/a>, will continue to be active \u201cforever\u201d. There are chances that I will develop new products\/projects, perhaps for the open source community. We will see.<\/p>\n\n\n\n

So long and thanks for all the fish.
<\/p>\n\n\n\n

\u2014 Richard and Chris, the team behind ImageCraft<\/em>, May 4th, 2020<\/p>\n\n\n\n